Give your guests a 5 star experience without the price tag with an easy to manage hotel PBX by 3CX. The hotel phone system is optimized for internal and guest to front desk communication. Includes wake up call scheduling, DND and easy check out. Wow your guests with personalized greetings when they call the front desk. Integrate 3CX with your existing PMS system at no extra cost to automate the check-in / check-out and generate call bills. Save on costs and system management, optimize staff communication, and ensure those positive TripAdvisor reviews keep rolling in.
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Increase Website Bookings with Live Chat
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Add 3CX Live Chat to any website and see booking rates soar.
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Create a Live Chat queue to include more than just reception staff.
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Integrate with WhatsApp & Facebook for fast responses to guest queries.
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Allow web visitors to elevate the chat to a call with the click of a button.
Why Choose 3CX Over Other Communications System Alternatives?
With so many business phone systems on the market today, it’s no surprise that customers have a hard time figuring out which communications system would be best for their business. Of course, we believe that 3CX is the best thing out there, but choosing the right business communications system will be the most important decision you will ever make for your company. You want to ensure that your solution stays with you for the long haul without having to backtrack as your business starts to grow.
Few Points to Consider to Make an Informed Decision:
Cost
Take into consideration the cost to set up and price over time. 3CX is the only business communications system on the market that charges based on simultaneous calls and not per extension. Think about it, whenever is everyone at the office on a call at the same time? Why pay per employee extension when you don’t have to.
Working Remotely
Communication involves more than just voice. Even if you don't currently have plans for a remote working program, it's wise to be prepared in case it becomes necessary in the future. To this end, it's important to choose a phone system that allows your workers to work from home with ease. 3CX offers video conferencing, online chat, and mobile apps that are all integrated and included in the initial price. Avoid getting bogged down with additional costs, especially when considering future growth.
Customer Service
In today’s competitive market it’s important to never miss that call. Choose a phone system with integrated call centre features to ensure customer satisfaction. 3CX can link calls to customer records and integrates with the largest number of CRM and Helpdesk packages on the market. What’s more, with the Live Chat plugin, customers can contact directly from your website, easily and for free.